 At WELLNEX we take our commitment to our clients and their policyholders very seriously. As such, service recovery stands at the forefront of our customer service proposition.
Recently one of our clients visited a panel dentist and was overcharged due to a technical error on part of Fullerton Health Group. The WELLNEX support team acted swiftly to follow up on this matter and a resolution was settled by an official apology letter from Fullerton and a Grab voucher. Very proud of the WELLNEX team for showcasing service excellence! #customerservice #servicerecovery #servicefirst Comments are closed.
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My-Insurer is an insurtech and Private Limited company based in Singapore
Wellnex is the health-tech, front-end of My-insurer Certified Singapore Fintech number: 20040111 DPTM certification Number: DPTM-00033-202008202008 Our people Data security 
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