My-Insurer Pte Ltd is proud to announce its partnership with the Union of Security Employees (USE), a prominent affiliate of the National Trades Union Congress (NTUC) representing over 22,000 members engaged in various security and security-related services. Established in 1978, USE has been a stalwart advocate for the welfare and rights of security professionals.
With this collaboration, My-Insurer Pte Ltd introduces the innovative "My USE App ", a comprehensive platform designed to streamline reporting mechanisms for grievances while offering an array of additional benefits.
"We are excited to welcome the Union of Security Employees as a valued client," said Matthias de Ferrieres, CEO of My-Insurer Pte Ltd. "The introduction of the My USE app not only simplifies the reporting process but also integrates features that directly contribute to the well-being and satisfaction of USE Union members."
Key Features of the My USE App Include:
My-Insurer is pleased to announce a significant transformation of the Wellnex application, a popular platform for healthcare, lifestyle, wellness, and home services. At Wellnex, we're always working to make things even better for you, and we're thrilled to share these exciting updates. This upgrade represents a noteworthy advancement in the journey toward achieving a healthier and more balanced life as efficient as possible.
Notable Enhancements Include:
Matthias de Ferrieres, CEO of My-Insurer thinks these big improvements will make your experience better and show how dedicated we are to providing easy to understand top-notch healthcare, lifestyle, wellness, and home services. As you start using the improved Wellnex, we invite you to discover all the great things it offers. Our main goal is to help you live a healthier and more balanced life, and we're here to support you every step of the way.
These icons will also be made available to all our White label partners that wishes to have a 2.0 generation app.
WELLNEX Platform through My-Insurer Achieves Highest ISO Certification for Data Protection: DPTM Certification Renewed Until 2026
Building Trust Through Unwavering Data Protection Standards
WELLNEX, the cutting-edge platform powered by my-insurer, has once again demonstrated its unwavering commitment to data protection excellence by securing the highest ISO certification and renewing its prestigious Data Protection Trustmark (DPTM) certification until 2026. This remarkable achievement reinforces our dedication to safeguarding your personal data while providing an unparalleled experience within the insurance landscape.
The DPTM certification, an initiative guided by the Personal Data Protection Act (PDPA), international benchmarks, and best practices, exemplifies our adherence to accountability and vigilance in managing your personal data. As stewards of your sensitive information, we understand the importance of transparently demonstrating how your data is handled, protected, and eventually disposed of. The DPTM framework underscores this commitment by mandating organizations to exhibit stringent measures to ensure the appropriate use and protection of personal data.
Why DPTM Certification Matters
Obtaining the DPTM certification serves as an unequivocal statement of WELLNEXX's dedication to implementing robust data protection policies and practices. This certification assures our valued customers that their personal data is treated with the utmost care, aligning with the highest global standards. It signifies a milestone in our journey to foster trust and confidence within the business relationships we have cultivated over the years.
Strengthening Reputation and Building Trust
By achieving the highest certification and extending our DPTM certification until 2026, WELLNEX and my-insurer have cemented their reputations as leaders in the insurance sector, known for their unwavering commitment to data protection. This accomplishment demonstrates our capability to not only meet but exceed the industry's most stringent data protection standards. With data breaches and privacy concerns frequently making headlines, our customers can rest assured that their sensitive information is shielded by cutting-edge security measures and conscientious practices.
CEO Matthias de Ferrieres emphasizes, "With this renewed certification, my-insurer and WELLNEX demonstrate that we are committed to following the best practices, guidelines, requirements of the privacy and insurance policy applicable in Singapore, but also complying with any Data (storage, flow, ownership) protection act, laws & regulations applicable in any country where we operate! And it works!"
In closing, the ISO certification and renewed DPTM certification are testament to WELLNEX and my-insurer's resolute commitment to your data privacy and protection. We are excited about the future possibilities these achievements unlock and are honored to stand as your preferred choice for insurance solutions, backed by unwavering data protection standards.
My-Insurer Pte Ltd Accelerates Membership Growth with WhatsApp APIs: A Data-Compliant and Minimalist Approach
My-Insurer Pte Ltd takes a significant leap forward in member acquisition by leveraging WhatsApp APIs to expedite the process while adhering to stringent data protection rules and laws.
This innovative approach allows the insurance provider to collect less data while ensuring total compliance with privacy regulations, creating a win-win situation for both the company and its potential members.
Traditional methods of member acquisition often involve lengthy forms and data collection processes, which can be cumbersome for prospective policyholders and may raise concerns about privacy and data security.
My-Insurer Pte Ltd recognizes the importance of addressing these challenges, and the integration of WhatsApp APIs aligns with the company's commitment to delivering a seamless and customer-centric experience.
WhatsApp APIs will facilitate faster Membership Acquisition:
Matthias de Ferrieres, CEO of My-Insurer Pte Ltd, expressed his excitement about the company's adoption of WhatsApp APIs, stating, "We are thrilled to embrace this cutting-edge technology to streamline our membership acquisition process. By leveraging WhatsApp, we can ensure a hassle-free and secure onboarding experience for our potential members, all while maintaining compliance with data protection laws."
My-Insurer Pte Ltd will continue to prioritize customer privacy and seamless experiences. The integration of WhatsApp APIs positions the company as a leader in the Concierge Service Support, embracing technology to drive growth while upholding the highest standards of data protection and compliance.
My-insurer, is proud to launch its new medical teleconsultation functionality at $10 only per consultation. Since last year, in partnership with ManaDr, My-insurer was offering 24/7 access for $15 only and provided to its members with easy and affordable access to healthcare services. Our new service is not available 24/7 but 7 days a week with another Partner Healthcare United.
Healthcare United is a Singapore family Clinic based in Toa Payoh . The aim to transform family medicine and bring you a brand new way of managing your health efficiently and cost-effectively by leveraging best-of-breed technologies and personalization of healthcare.
At My-insurer, we understand the challenges its members face in accessing healthcare services, especially during the ongoing COVID-19 pandemic. Many members have mobility issues, or simply cannot take time off work or school to visit a healthcare provider. Our teleconsultation functionality solves these challenges by providing patients with a reliable and affordable way to access healthcare services from the comfort of their own homes.
Our medical teleconsultation functionality operates 24/7, making it easier for patients to access healthcare services at any time. You can choose a 24/7 at $15, or book at specific time slot at $10.
This service is also available to members who are overseas and are more confortable to discuss with a Singaporean doctor. With this new service, patients can consult with healthcare providers on a range of medical issues, including colds, flu, allergies, skin conditions, and more.
Lastly, at My-insurer, we are committed to delivering high-quality healthcare services to our Members. Our medical teleconsultation functionality is designed to provide to them with the same level of care and attention they would receive during an in-person consultation. Our healthcare providers are highly experienced and trained to diagnose and treat a range of medical conditions via telemedicine.
The functionality is available to all apps that My-insurer manages including Wellnex.
Matthias de Ferrieres, CEO of My-insurer, is thrilled about the launch of the new medical teleconsultation functionality. He believes that this new service is a significant development in the healthcare industry and will help to improve healthcare access and outcomes for many patients.
According to Matthias de Ferrieres, "Our new medical teleconsultation functionality is a game-changer for patients who have difficulty accessing healthcare services. We understand that many patients have mobility issues, live in remote areas, or simply cannot take time off work or school to visit a healthcare provider. With this new service, patients can consult with healthcare providers from the comfort of their own homes for just $10."
Sebastien Khoo, Director of Wellnex to speak about the opportunity to generate lead more efficiently
WELLNEX Director Sebastien Khoo in partnership with First 4 Agency Irfan Dhamiry will be discussing the power of getting Leads efficiently through a proper marketing strategy!
In marketing, lead generation is the initiation of consumer interest or enquiry into products or services of a business. Generating a lead is being able to collect enough information to contact a potential prospect. In some cases, it includes on top of email or phone numbers, the demographic information of a customer who is interested in a specific product or service.
There are multiple ways to generate leads. Here are what used to be considered as Foolproof Ways to Generate Leads:
So come and join Sebastien and F4 Marketing Agency to hear what he has to say on what are the best ways to generate leads future long lasting clients!
WELLNEX is the first private app that has plugged-in MoneySense, the Singapore’s national financial education programme that aim to help Singaporeans to manage their money well, and make sound financial decisions on their own.
Now you can get access via SingPass and view all your banking and Insurance situation at once regardless the number of bank accounts or insurance policies from various insurers you may have!
In 3 clicks, and in total compliance you have all your insurance centralised into the Wellnex app. On top of usual services such as discount and promotion from our merchant partners, dedicated concierge to organise your home services or book your next healthscreening, now you can view the details of your insurances!
Dr. Matthias de Ferrieres, CEO and founder of Wellnex confirmed that it does not matter if it comes from Prudential, Great Eastern, China Life, or AXA or even AIG, you will see all of them in one go through the Wellnex App or the white label!
You will be able to download the pdf to keep it or share it to your financial advisor for a simple review.
The access is restricted and safe as you will always need to get SingPass to login!
In the spirit is mutualising all the services that are around protection (Financial, Home and Health) Wellnex responds a new needs in Singapore.
My Insurer launches its latest product: Wellnex for Business, same value proposition but dedicated to SME!
People run their lives from their mobile phones, from transport to food order, from news to getting informed. Digital technologies are also crucial for helping companies transform their business and engage their employees in improving their overall wellness. But not all companies have the resources to do so, especially small and medium enterprises (SMEs).
According to a research done by Prudential, 54% say that mobile devices and healthcare apps are critical for preparing to live longer. About 85% say they are skilled at using mobile banking applications, while 73% are well versed in using mobile applications to monitor their physical health.
Supporting the local workforce
A Prudential poll in April found that only 21% of SMEs say they are already digital, while 64% say their companies intend to or are working towards that goal. Those who have not achieved their digitalisation goals have cited a lack of talent with digital skills, high cost and lack of training to do so effectively.
That’s why My-Insurer launch Wellnex White Label to support SMEs in their efforts to offer a proprietary digital-ready platform dedicated to their staffs and delivered through their OWN BRAND IDENTITY! “
Wellnex White Label offers a corporate wellness programme to encourage SMEs and their employees to be more proactive in caring for their well-being through their very own personalized platform.
According to My-Insurer’s April 2022 SME poll, company employee benefits are crucial to employee attraction and retention. Still, most SMEs do not have the budget to offer such. For 85% of the respondents, it is a priority for companies to provide employee benefits.
Helping SMEs be more productive
In October, My-Insurer launched Wellnex White Label, to help SME employees manage their employee benefit conveniently and seamlessly. The app is a single, one-stop digital platform that simplifies access to employee benefits and helps SMEs and their employees be more productive. It is accessible via the Wellnex by My-Insurer (Wellnex) app to My-Insurer’s enterprise customers, from large multinational companies to small businesses with at least three employees.
Employees can view details about their medical and employee benefits to know what they are covered for, submit claims through the application by simply taking a photo of the receipt and uploading it to the app, and track their claims — features that SME employees had said were important in a tool for managing their benefits, My-Insurer’s April 2022 SME poll found. Employers and human resources (HR) teams can also efficiently manage their group insurance and process employees’ claims.
“By making it simple and easy for employees to access their group insurance through the app, we want to encourage more companies to provide the necessary protection for their workforce. Employees will appreciate being able to tap on their company’s health and benefits programmes especially given rising healthcare costs,” says Goh.
My-Insurer is also working with SingHealth and Fullerton Health to deliver training and webinars on health prevention. “Ultimately, we want to help SMEs in Singapore have a chance to be on the same level-playing field as large corporations by empowering them with skills and tools to help them optimise processes as well as care for their employees better,” says Matthias de Ferrieres, Founder of My-Insurer.
Stay healthier and wealthier for longer
“With Wellnex, employees can leverage Wellnex White Label for their company benefits and tap on other features in the app to manage their health and wealth. Once these parts of their lives are managed properly, they can focus on being more productive at work,” says Matthias de Ferrieres.
“Singapore is a widely connected country, with many of us owning a mobile device. Wellnex allows us to put essential healthcare and financial planning resources in the hands of Singaporeans so that we can help them take charge of their well-being,” says Matthias de Ferrieres.
“What makes Wellnex unique is that it combines everything — health, Lifestyle and wellness — together. These encapsulate one’s total well-being.” These health and wealth components in Wellnex can be accessed by SME employees and members of the public who download the Wellnex app.
The health features on Wellnex are designed to make healthcare more accessible by supporting users in their health journey to prevent, postpone, and protect against the onset of chronic disease.
Overall, My-Insurer’s efforts align with Singapore’s goal of being a Smart Nation. Matthias de Ferrieres says: “Digitalisation is a goal that everyone [individuals and businesses] is working towards, and we want to be there to support them in their journey. Ultimately, we want to create an inclusive nation where digitalisation is accessible to all.”
WELLNEX signed with MaNaDr Mobile Health to provide medical tele-consultations through its WELLNEX app and #Wellnex white label!
The MaNaDr platform connects users to doctors and their networks. It also gives patients access to their medical health records and lab results so they can carry this information with them on their phone.
The system with Wellnex has been designed so that patients could use their mobile phones to book appointments, access telemedicine visits and send messages back and forth with providers.
It took significant time for Wellnex team to find the right partner in view the multiple players yet the lack of flexibility and their complex processes.
COO Fiza Tuahhaini chose MaNaDr Mobile Health as it has the simplest and smoothest process for WELLNEX members to engage into a tele-consultation.
In addition thanks to the support of Chanel See, Head of BD at MaNaDr Mobile Health, WELLNEX members and White label members will enjoy a special rates to keep our Healthcare affordable, which is the first priority of the WELLNEX platform!
MaNaDr is glad to announce a strategic partnership with Wellnex, one of the most dedicated and outstanding healthcare service providers.
With the sets of goals in common, Manadr and Wellnex will strive to work towards valuable ideas and provide solutions for customers through upcoming cognitive collaboration offerings.
The "Mobile Health was founded by Dr Siaw Tung Yeng along with a group of doctors with earlier experience in healthcare, government policy and IT. MaNaDr company has secured more than S$10 million seed funding from several healthcare providers and private investors and has grown its footprint from Singapore to Australia, Malaysia and Vietnam. MaNaDr was launched in January 2017 and a tight community comprising more than 500 clinics and 700 doctors in Singapore alone and is expanding into Australia, Indonesia, India and Malaysia."
Digitalising Financial Advisers