Wellnex, the pioneering concierge membership service dedicated to healthcare, lifestyle, wellness, and home services, owned by My-Insurer Pte Ltd, proudly announces a momentous achievement with an unprecedented surge in membership. In just one month, Wellnex welcomed over 900 new members, setting a new record for its rapid growth trajectory. The exponential increase in membership is a testament to Wellnex's unwavering commitment to providing exceptional service and personalized care to its members. With a comprehensive suite of concierge services, Wellnex caters to the diverse needs of its members, offering a seamless experience across healthcare, lifestyle enhancement, wellness programs, and household management. "We are thrilled to witness such an overwhelming response from individuals seeking premium concierge services tailored to their unique lifestyles," said Matthias de Ferrieres, CEO of Wellnex. "The record-breaking influx of new members is a testament to the value proposition and unparalleled convenience that Wellnex offers." In addition to the remarkable increase in new memberships, Wellnex boasts a total active membership exceeding expectations, with over 200 concierge services available to its members. From coordinating healthcare appointments to organizing bespoke wellness experiences, Wellnex ensures that members have access to a wide array of services designed to enhance their overall well-being and lifestyle. "We are dedicated to continuously expanding and enhancing our offerings to meet the evolving needs of our members," added Matthias de Ferrieres. "This milestone reinforces our commitment to redefining convenience and setting new standards of excellence in concierge services." As Wellnex continues to innovate and grow, it remains steadfast in its mission to empower individuals to live their best lives by providing unparalleled support and assistance across all facets of health, wellness, and lifestyle. About Wellnex: Wellnex is a leading concierge membership service dedicated to healthcare, lifestyle, wellness, and home services. With a commitment to personalized care and exceptional service, Wellnex offers a comprehensive suite of concierge services designed to enhance the well-being and convenience of its members. From healthcare coordination to lifestyle enhancements, Wellnex delivers unparalleled support and assistance, allowing members to live their best lives with ease and convenience. The exponential increase in membership is a testament to Wellnex's unwavering commitment to providing exceptional service and personalized care to its members. With a comprehensive suite of concierge services, Wellnex caters to the diverse needs of its members, offering a seamless experience across healthcare, lifestyle enhancement, wellness programs, and household management.
"We are thrilled to witness such an overwhelming response from individuals seeking premium concierge services tailored to their unique lifestyles," said Matthias de Ferrieres, Founder and CEO of Wellnex. "The record-breaking influx of new members is a testament to the value proposition and unparalleled convenience that Wellnex offers." In addition to the remarkable increase in new memberships, Wellnex boasts a total active membership exceeding expectations, with over 400 concierge services available to its members. From coordinating healthcare appointments to organizing bespoke wellness experiences, Wellnex ensures that members have access to a wide array of services designed to enhance their overall well-being and lifestyle. "We are dedicated to continuously expanding and enhancing our offerings to meet the evolving needs of our members," added Matthias de Ferrieres. "This milestone reinforces our commitment to redefining convenience and setting new standards of excellence in concierge services." As Wellnex continues to innovate and grow, it remains steadfast in its mission to empower individuals to live their best lives by providing unparalleled support and assistance across all facets of health, wellness, and lifestyle. Matthias de Ferrieres, CEO of My-Insurer announced on Friday the appointment of Augustin du Payrat as new Board Advisor with effect from February 1st, this year.
In the midst of my-insurer's remarkable triple-digit growth over the past two years, Matthias de Ferrieres and Regine Lai (co-founder) recognized the importance of aligning the ambitious strategy with individuals whose expertise complements our dynamic momentum. Enter Augustin du Payrat, a seasoned professional ready to enhance and expedite our scaling-up process. Augustin du Payrat brings with him an impressive 25-year track record of reshaping and redigitalizing customer experiences for organizations globally. His proficiency in AI, automation, and multi-channel platforms is unmatched, making him an ideal fit for our evolving landscape. Notably, Augustin du Payrat played a crucial role in driving Talkdesk's growth across Asia, showcasing his strategic executive roles at Avaya and Genesys. Augustin du Payrat holds an MBA from The University of Chicago Booth School of Business and a Master of Science from CY Tech, underscoring his commitment to academic excellence. "As our new Board Advisor, Augustin du Payrat is set to make significant contributions to my-insurer's strategic vision and future success. I am eager to tap into his wealth of experience as we navigate the dynamic landscape of the insurance industry" says Matthias de Ferrieres. My-Insurer, the Singapore base industry-leading White Label Digital Ecosystem, dedicated to empowering firms and SMEs through digitization, proudly unveils its Full-Year Review for 2023.
The year was marked by extraordinary growth, strategic expansions, and innovative initiatives, setting the stage for a transformative journey in the year ahead. My-Insurer confirms tha its stands at the forefront of White Label Digital Ecosystems, catering to two distinct segments:
Overall Growth and Financial Success: In 2023, Wellnex achieved a remarkable +132% increase in new white labels and an impressive +101% rise in recurring revenue, solidifying its market position and financial resilience. Portfolio Expansion and Market Penetration: The company expanded its portfolio to include 39 White Labels and an extensive network of 2,558 Agents serving 46,444 Members. Additionally, collaborations with 370 Clinics & Partners further amplified its market reach. 2024 Forecast and Strategic Initiatives: Looking ahead, My-Insurer aims to soar higher in 2024 with an anticipated average monthly recurring revenue to again double by year-end. Strategic endeavors involve exploring global deployment through strategic partnerships in ASEAN countries and introducing groundbreaking concepts such as Travel insurance solutions and corporate-focused private social networks. "We are immensely proud of the exceptional growth achieved in 2023 and remain dedicated to redefining digital ecosystems in 2024," said Matthias de Ferrieres, CEO of My-Insurer. "The accomplishments of 2023 are a testament to the unwavering dedication and hard work of the entire My-Insurer team. The company looks forward to a prosperous and transformative year ahead." In a bid to revolutionize client engagement and satisfaction, My-Insurer is proud to announce the launch of an exciting functionality: Immediate Rewards through lucky draw games. This new feature aims to provide a more interactive and enjoyable experience for clients, while also offering them instant gratification. At the heart of this new functionality are two engaging games: the Scratch Card and the Steering Wheel. Each game is designed to offer a distinct interactive experience, catering to different user preferences The Scratch Card game provides a tangible and gratifying experience for clients. Users can reveal their rewards by scratching the virtual card, creating an element of excitement and anticipation. This hands-on approach adds a layer of satisfaction to the process, making it a highly enjoyable way to interact with My-Insurer. For clients seeking a more dynamic experience, the Steering Wheel game is the perfect choice. This game introduces an element of chance and unpredictability, as users spin the wheel to unveil their rewards. The thrill of watching the wheel spin and land on a prize adds an exciting dimension to the interaction. Offering immediate rewards through lucky draws is a powerful strategy to engage and incentivize clients. It provides an instant gratification that reinforces the value of their interaction with My-Insurer. This innovative approach not only strengthens client relationships but also sets My-Insurer apart in a competitive market. One of the key strengths of this new functionality is its ability to cater to different client preferences. Whether a client enjoys the tactile experience of scratching a card or the anticipation of spinning a wheel, My-Insurer ensures that each interaction is personalized and memorable. Matthias de Ferrieres, CEO of My-Insurer confirmed that "the introduction of Immediate Rewards through lucky draw games marks a significant milestone in My-Insurer's commitment to enhancing client experiences. The Scratch Card and Steering Wheel games will offer dynamic and engaging ways for our clients to interact even more with their members." Matthias de Ferrieres added that "ultimately strengthening client relationships will solidify My-Insurer's position as a leader in the Insurtech industry." My-Insurer's latest offering, Wellnex, stole the show at the Chubb Annual Event, garnering a remarkable 15% sign-up rate from attendees. Regine Lai and Fiza Tuahhaini demonstrated how Life Agents and Financial Advisors can stand out by offering a free Concierge service covering Healthcare, lifestyle, and Home services, all while ensuring compliance. Wellnex, the leading Digital Ecosystem, provides clients with an affordable, immediate, and compliant way to build their brand differently. Integrated with SingPass and certified by IMDA's Data Protection TrustMark, the platform includes a customized app. This app offers a complimentary concierge service for Health, Lifestyle, and Home Services, along with customizable opt-in/opt-out features for user relevance. At the core of Wellnex is a personalized CRM system, simplifying lead generation, marketing campaigns, and dynamic portfolio monitoring. The system also offers opt-in/opt-out options, tailoring the experience to each client's preferences. My-Insurer's Wellnex is poised to reshape how clients approach brand-building in the digital realm, providing a comprehensive, compliant, and client-centric solution. Wellnex stands as the foremost Digital Ecosystem designed for clients seeking to establish their brand in a distinctive, affordable, and immediate manner, while adhering to regulatory standards. Integrated seamlessly with SingPass and fortified with the Data Protection TrustMark certification by IMDA since 2021, this platform comes fortified with a fully tailored application. This app extends a complimentary concierge service, offering accessible and trustworthy Health, Lifestyle, and Home Services to its users. Notably, it features a multitude of customizable opt-in/opt-out functionalities, rendering the app highly appealing and relevant to each user. The multi-layered, personalized Customer Relationship Management (CRM) system lies at the heart of Wellnex, streamlining lead generation and the initiation of marketing campaigns and publications. It further facilitates dynamic portfolio monitoring, all while providing opt-in/opt-out options that cater to the specific preferences of each client. In an industry driven by innovation and client-centric solutions, My-Insurer's Wellnex has made a significant stride forward, setting a new standard for comprehensive, compliant, and client-focused service delivery. With its robust features and user-friendly interface, Wellnex is poised to revolutionize the way clients build and manage their brands in the digital landscape. My-Insurer Pte Ltd is proud to announce its partnership with the Union of Security Employees (USE), a prominent affiliate of the National Trades Union Congress (NTUC) representing over 22,000 members engaged in various security and security-related services. Established in 1978, USE has been a stalwart advocate for the welfare and rights of security professionals. With this collaboration, My-Insurer Pte Ltd introduces the innovative "My USE App ", a comprehensive platform designed to streamline reporting mechanisms for grievances while offering an array of additional benefits. "We are excited to welcome the Union of Security Employees as a valued client," said Matthias de Ferrieres, CEO of My-Insurer Pte Ltd. "The introduction of the My USE app not only simplifies the reporting process but also integrates features that directly contribute to the well-being and satisfaction of USE Union members." Key Features of the My USE App Include:
My-insurer Pte Ltd rebranded its logo to make it 3D. With this in mind, WELLNEX rebranding aims at rejuvenating its brand, and aligning it with current audience trends. Matthias de Ferrieres stated "this 3D logo will allow for better connection with the target segment and surely open doors to penetrate different communities to provide opportunities for growth and expansion." Indeed a modern and top edge logo can be important for several reasons:
Rebranding Wellnex will rejuvenate the brand, align it with current market trends, and strengthen its competitive edge. With this Matthias de Ferrieres is confident that it will allow for better connection with target audiences and provides opportunities for growth and expansion.
My-Insurer is pleased to announce a significant transformation of the Wellnex application, a popular platform for healthcare, lifestyle, wellness, and home services. At Wellnex, we're always working to make things even better for you, and we're thrilled to share these exciting updates. This upgrade represents a noteworthy advancement in the journey toward achieving a healthier and more balanced life as efficient as possible.
Notable Enhancements Include:
Matthias de Ferrieres, CEO of My-Insurer thinks these big improvements will make your experience better and show how dedicated we are to providing easy to understand top-notch healthcare, lifestyle, wellness, and home services. As you start using the improved Wellnex, we invite you to discover all the great things it offers. Our main goal is to help you live a healthier and more balanced life, and we're here to support you every step of the way. These icons will also be made available to all our White label partners that wishes to have a 2.0 generation app. Building Trust Through Unwavering Data Protection Standards WELLNEX, the cutting-edge platform powered by my-insurer, has once again demonstrated its unwavering commitment to data protection excellence by securing the highest ISO certification and renewing its prestigious Data Protection Trustmark (DPTM) certification until 2026. This remarkable achievement reinforces our dedication to safeguarding your personal data while providing an unparalleled experience within the insurance landscape. The DPTM certification, an initiative guided by the Personal Data Protection Act (PDPA), international benchmarks, and best practices, exemplifies our adherence to accountability and vigilance in managing your personal data. As stewards of your sensitive information, we understand the importance of transparently demonstrating how your data is handled, protected, and eventually disposed of. The DPTM framework underscores this commitment by mandating organizations to exhibit stringent measures to ensure the appropriate use and protection of personal data. Why DPTM Certification Matters Obtaining the DPTM certification serves as an unequivocal statement of WELLNEXX's dedication to implementing robust data protection policies and practices. This certification assures our valued customers that their personal data is treated with the utmost care, aligning with the highest global standards. It signifies a milestone in our journey to foster trust and confidence within the business relationships we have cultivated over the years. Strengthening Reputation and Building Trust By achieving the highest certification and extending our DPTM certification until 2026, WELLNEX and my-insurer have cemented their reputations as leaders in the insurance sector, known for their unwavering commitment to data protection. This accomplishment demonstrates our capability to not only meet but exceed the industry's most stringent data protection standards. With data breaches and privacy concerns frequently making headlines, our customers can rest assured that their sensitive information is shielded by cutting-edge security measures and conscientious practices. CEO Matthias de Ferrieres emphasizes, "With this renewed certification, my-insurer and WELLNEX demonstrate that we are committed to following the best practices, guidelines, requirements of the privacy and insurance policy applicable in Singapore, but also complying with any Data (storage, flow, ownership) protection act, laws & regulations applicable in any country where we operate! And it works!" In closing, the ISO certification and renewed DPTM certification are testament to WELLNEX and my-insurer's resolute commitment to your data privacy and protection. We are excited about the future possibilities these achievements unlock and are honored to stand as your preferred choice for insurance solutions, backed by unwavering data protection standards. My-Insurer Pte Ltd Accelerates Membership Growth with WhatsApp APIs: A Data-Compliant and Minimalist Approach My-Insurer Pte Ltd takes a significant leap forward in member acquisition by leveraging WhatsApp APIs to expedite the process while adhering to stringent data protection rules and laws. This innovative approach allows the insurance provider to collect less data while ensuring total compliance with privacy regulations, creating a win-win situation for both the company and its potential members. Traditional methods of member acquisition often involve lengthy forms and data collection processes, which can be cumbersome for prospective policyholders and may raise concerns about privacy and data security. My-Insurer Pte Ltd recognizes the importance of addressing these challenges, and the integration of WhatsApp APIs aligns with the company's commitment to delivering a seamless and customer-centric experience. WhatsApp APIs will facilitate faster Membership Acquisition:
Matthias de Ferrieres, CEO of My-Insurer Pte Ltd, expressed his excitement about the company's adoption of WhatsApp APIs, stating, "We are thrilled to embrace this cutting-edge technology to streamline our membership acquisition process. By leveraging WhatsApp, we can ensure a hassle-free and secure onboarding experience for our potential members, all while maintaining compliance with data protection laws."
My-Insurer Pte Ltd will continue to prioritize customer privacy and seamless experiences. The integration of WhatsApp APIs positions the company as a leader in the Concierge Service Support, embracing technology to drive growth while upholding the highest standards of data protection and compliance. |
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