Technology play a key role in developing the future-state of #insurance, with data playing a foundational role for customer experience. Customer journey mapping, needs analysis, and an intuitive digital interface are of utmost importance to an organization today.
What is the current customer experience model seen across Asia? How can we enable the agents and enhance the customer experience?
In the upcoming session at InsureTech Connect Asia, Max Ang from Celent will be moderating a panel with Gerald Carroll, Shan Aboo, Matthias de Ferrieres, and Paul Hughes to discuss how insurers can leverage technology across the insurance value chain to deliver
good customer experience and create value for customers.
Come and join us in that discussion !
Digitalising Financial Advisers