My-Insurer Pte Ltd is proud to announce its partnership with the Union of Security Employees (USE), a prominent affiliate of the National Trades Union Congress (NTUC) representing over 22,000 members engaged in various security and security-related services. Established in 1978, USE has been a stalwart advocate for the welfare and rights of security professionals.
With this collaboration, My-Insurer Pte Ltd introduces the innovative "My USE App ", a comprehensive platform designed to streamline reporting mechanisms for grievances while offering an array of additional benefits.
"We are excited to welcome the Union of Security Employees as a valued client," said Matthias de Ferrieres, CEO of My-Insurer Pte Ltd. "The introduction of the My USE app not only simplifies the reporting process but also integrates features that directly contribute to the well-being and satisfaction of USE Union members."
Key Features of the My USE App Include:
My-insurer Pte Ltd rebranded its logo to make it 3D.
With this in mind, WELLNEX rebranding aims at rejuvenating its brand, and aligning it with current audience trends.
Matthias de Ferrieres stated "this 3D logo will allow for better connection with the target segment and surely open doors to penetrate different communities to provide opportunities for growth and expansion."
Indeed a modern and top edge logo can be important for several reasons:
Rebranding Wellnex will rejuvenate the brand, align it with current market trends, and strengthen its competitive edge. With this Matthias de Ferrieres is confident that it will allow for better connection with target audiences and provides opportunities for growth and expansion.
My-Insurer is pleased to announce a significant transformation of the Wellnex application, a popular platform for healthcare, lifestyle, wellness, and home services. At Wellnex, we're always working to make things even better for you, and we're thrilled to share these exciting updates. This upgrade represents a noteworthy advancement in the journey toward achieving a healthier and more balanced life as efficient as possible.
Notable Enhancements Include:
Matthias de Ferrieres, CEO of My-Insurer thinks these big improvements will make your experience better and show how dedicated we are to providing easy to understand top-notch healthcare, lifestyle, wellness, and home services. As you start using the improved Wellnex, we invite you to discover all the great things it offers. Our main goal is to help you live a healthier and more balanced life, and we're here to support you every step of the way.
These icons will also be made available to all our White label partners that wishes to have a 2.0 generation app.
WELLNEX Platform through My-Insurer Achieves Highest ISO Certification for Data Protection: DPTM Certification Renewed Until 2026
Building Trust Through Unwavering Data Protection Standards
WELLNEX, the cutting-edge platform powered by my-insurer, has once again demonstrated its unwavering commitment to data protection excellence by securing the highest ISO certification and renewing its prestigious Data Protection Trustmark (DPTM) certification until 2026. This remarkable achievement reinforces our dedication to safeguarding your personal data while providing an unparalleled experience within the insurance landscape.
The DPTM certification, an initiative guided by the Personal Data Protection Act (PDPA), international benchmarks, and best practices, exemplifies our adherence to accountability and vigilance in managing your personal data. As stewards of your sensitive information, we understand the importance of transparently demonstrating how your data is handled, protected, and eventually disposed of. The DPTM framework underscores this commitment by mandating organizations to exhibit stringent measures to ensure the appropriate use and protection of personal data.
Why DPTM Certification Matters
Obtaining the DPTM certification serves as an unequivocal statement of WELLNEXX's dedication to implementing robust data protection policies and practices. This certification assures our valued customers that their personal data is treated with the utmost care, aligning with the highest global standards. It signifies a milestone in our journey to foster trust and confidence within the business relationships we have cultivated over the years.
Strengthening Reputation and Building Trust
By achieving the highest certification and extending our DPTM certification until 2026, WELLNEX and my-insurer have cemented their reputations as leaders in the insurance sector, known for their unwavering commitment to data protection. This accomplishment demonstrates our capability to not only meet but exceed the industry's most stringent data protection standards. With data breaches and privacy concerns frequently making headlines, our customers can rest assured that their sensitive information is shielded by cutting-edge security measures and conscientious practices.
CEO Matthias de Ferrieres emphasizes, "With this renewed certification, my-insurer and WELLNEX demonstrate that we are committed to following the best practices, guidelines, requirements of the privacy and insurance policy applicable in Singapore, but also complying with any Data (storage, flow, ownership) protection act, laws & regulations applicable in any country where we operate! And it works!"
In closing, the ISO certification and renewed DPTM certification are testament to WELLNEX and my-insurer's resolute commitment to your data privacy and protection. We are excited about the future possibilities these achievements unlock and are honored to stand as your preferred choice for insurance solutions, backed by unwavering data protection standards.
My-Insurer Pte Ltd Accelerates Membership Growth with WhatsApp APIs: A Data-Compliant and Minimalist Approach
My-Insurer Pte Ltd takes a significant leap forward in member acquisition by leveraging WhatsApp APIs to expedite the process while adhering to stringent data protection rules and laws.
This innovative approach allows the insurance provider to collect less data while ensuring total compliance with privacy regulations, creating a win-win situation for both the company and its potential members.
Traditional methods of member acquisition often involve lengthy forms and data collection processes, which can be cumbersome for prospective policyholders and may raise concerns about privacy and data security.
My-Insurer Pte Ltd recognizes the importance of addressing these challenges, and the integration of WhatsApp APIs aligns with the company's commitment to delivering a seamless and customer-centric experience.
WhatsApp APIs will facilitate faster Membership Acquisition:
Matthias de Ferrieres, CEO of My-Insurer Pte Ltd, expressed his excitement about the company's adoption of WhatsApp APIs, stating, "We are thrilled to embrace this cutting-edge technology to streamline our membership acquisition process. By leveraging WhatsApp, we can ensure a hassle-free and secure onboarding experience for our potential members, all while maintaining compliance with data protection laws."
My-Insurer Pte Ltd will continue to prioritize customer privacy and seamless experiences. The integration of WhatsApp APIs positions the company as a leader in the Concierge Service Support, embracing technology to drive growth while upholding the highest standards of data protection and compliance.
My-insurer, is proud to launch its new medical teleconsultation functionality at $10 only per consultation. Since last year, in partnership with ManaDr, My-insurer was offering 24/7 access for $15 only and provided to its members with easy and affordable access to healthcare services. Our new service is not available 24/7 but 7 days a week with another Partner Healthcare United.
Healthcare United is a Singapore family Clinic based in Toa Payoh . The aim to transform family medicine and bring you a brand new way of managing your health efficiently and cost-effectively by leveraging best-of-breed technologies and personalization of healthcare.
At My-insurer, we understand the challenges its members face in accessing healthcare services, especially during the ongoing COVID-19 pandemic. Many members have mobility issues, or simply cannot take time off work or school to visit a healthcare provider. Our teleconsultation functionality solves these challenges by providing patients with a reliable and affordable way to access healthcare services from the comfort of their own homes.
Our medical teleconsultation functionality operates 24/7, making it easier for patients to access healthcare services at any time. You can choose a 24/7 at $15, or book at specific time slot at $10.
This service is also available to members who are overseas and are more confortable to discuss with a Singaporean doctor. With this new service, patients can consult with healthcare providers on a range of medical issues, including colds, flu, allergies, skin conditions, and more.
Lastly, at My-insurer, we are committed to delivering high-quality healthcare services to our Members. Our medical teleconsultation functionality is designed to provide to them with the same level of care and attention they would receive during an in-person consultation. Our healthcare providers are highly experienced and trained to diagnose and treat a range of medical conditions via telemedicine.
The functionality is available to all apps that My-insurer manages including Wellnex.
Matthias de Ferrieres, CEO of My-insurer, is thrilled about the launch of the new medical teleconsultation functionality. He believes that this new service is a significant development in the healthcare industry and will help to improve healthcare access and outcomes for many patients.
According to Matthias de Ferrieres, "Our new medical teleconsultation functionality is a game-changer for patients who have difficulty accessing healthcare services. We understand that many patients have mobility issues, live in remote areas, or simply cannot take time off work or school to visit a healthcare provider. With this new service, patients can consult with healthcare providers from the comfort of their own homes for just $10."
My-Insurer Pte Ltd, a leading insurtech platform that offers White Label Digital Ecosystem dedicated to Advisory Firms has reached a significant milestone with the launch of its 30th client. The company has been providing exceptional and unique services for over a 2 years now, and its latest achievement is a testament to its unwavering commitment to customer satisfaction.
The concierge service is designed to provide personalised and convenient solutions to clients' daily needs while maintaining the brand identity of the client. The My-Insurer team is dedicated to ensuring that clients receive exceptional customer service and that their unique requirements are met. The company's commitment to customer satisfaction has helped it to build a loyal client base and attract new customers.
Wellnex, operated by My-Insurer Pte Ltd, provides a fully customized app that includes a free concierge service dedicated to affordable and reliable health, lifestyle, and home services. The platform is SingPass integrated and Data Protection TrustMark certified by IMDA, and it also features an integrated insurance e-wallet and promotes financial advisors' respective campaigns. With over 1,300 financial advisors and 30 white labels, Wellnex's multi-layer CRM facilitates functions such as lead generation, marketing campaigns, 360 insurance reviews, KYCs, financial planning, and dynamic portfolio monitoring.
Wellnex is renowned for introducing innovative products and services that cater to the evolving needs of its clients, helping it to maintain its position as a leader in the industry.
Today Wellnex serves 1,300 over Financial Advisors from the main insurance companies in Singapore: HSBC, AIA, Prudential, Manulife and Income Insurance.
My-Insurer & Income Insurance launches Medipass, an App to support Maid and Domestic Helpers in their Health!
My-Insurer Pte Ltd has partnered with Income Insurance to launch MediPass. MediPass is an exclusive membership program that offers cost-effective and dependable healthcare services to its members through invitation only. The members who are eligible for this program are the policyholders of INCOME Insurance's Domestic Helpers Policy. A QR code will be included in their policy documents which they can use to download the app. With this membership, members will receive complimentary access to a concierge service and a clinic locator that can help them find and book various types of health services, including general and specialist practitioners, teleconsultation, dentists, and health screenings, all at favorable rates.
MediPass is a safe and secure platform that fully complies with regulations and offers preferred rates for the mandatory medical check-up that must be done every six months for migrant domestic workers (MDWs). This medical examination is necessary to screen for pregnancy and infectious diseases such as syphilis, HIV, and tuberculosis. With MediPass, domestic helpers and their employers can easily find a suitable and convenient location for the compulsory health screening. They can contact the concierge, who will ask a few simple questions to book an appointment and ensure that the check-up is conducted on time and efficiently.
The CEO of My-insurer, Matthias de Ferrieres, has confirmed this news and emphasized that the platform's key differentiating value proposition is its ability to be easily customized. MediPass has been tailored to meet the specific needs and preferences of INCOME, making it simple to download and compliant with PDPC regulations for data collection.
My-Insurer Pte Ltd signed with Income Insurance a white label app to support their Domestic Helper Policyholders
My-insurer has been mandated by Income Insurance to support their policyholders that will be downloading MediPass.
MediPass is a Free by invitation only membership that provides the most affordable and reliable Healthcare Services to its members.
In such instance, the members are the Domestic Helpers Policyholders of Income Insurance.
They will be invited to download the app through a QR code that will be embedded in the Policy documents.
Members will enjoy a free concierge and clinic geolocation to find and book at preferred rates any kind of Health services that range from General and Specialist Practitioners, Teleconsultation, dentists to health-screenings!
Safe and secure, MediPass will also provide in full compliance preferred rates for the compulsory FDW Medical check up due every 6 months. During your migrant domestic worker's (MDW) employment, you must send her for a medical screening every 6 months. This medical examination screens for pregnancy and infectious diseases such as syphilis, HIV and tuberculosis.
MediPass will assist Domestic Helpers and their employers to find the most suitable and convenient place for them to realise the compulsory health-screening.
They will simply contact the concierge that will ask simple questions to book and ensure that the check up will be done on time and properly.
My-insurer CEO Matthias de Ferrieres confirmed the news highlighting that key differentiating value proposition is the capacity of the platform to be immediately customisable. MediPass has been personalised according to the needs and wishes of INCOME: Simple, easy to download and PDPC compliant when it comes to collecting data.
My-Insurer Pte Ltd is thrilled to welcome Nicholas Lee to the Wellnex Team as a Sales Manager. A Singaporean native who spent his early years in Jakarta, Nicholas pursued his university education in International Business at Curtin University in Boston, US.
Nicholas Lee has a natural talent for sales and has honed his skills through various professional experiences, including his work at Giftano, a company that digitised gift cards for merchants and made them available to consumers in an online premium marketplace, and Waffle, a startup that provides customer loyalty point-of-sale digitalisation services in Singapore. Throughout his career, Nicholas has taken on diverse sales roles such as merchant acquisition, corporate sales, and account management.
Nicholas' arrival at My-Insurer Pte Ltd will strengthen the organisation with the aim to bolster the sales division and onboard a fresh set of clients. Nicholas Lee is eager to bring his expertise and enthusiasm to the team, and the company is looking forward to the positive impact he will make.
Wellnex is a white-labeled service platform that provides clients with a free concierge for healthcare, lifestyle, wellness, and home services.
Digitalising Financial Advisers