Last Updated: This Term & Conditions was last updated on January, 10 2022.
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Introduction
My Insurer Private Limited – Singapore based company No. 201903812R - (“we” or “us”) is the operator of the software MY INSURER & WELLNEX,  a customer relationship tool.
We are committed to:

• Follow any best practices, guidelines, requirements of the privacy and insurance policy applicable in any countries where MY INSURER operates
• Comply to any Insurance rules, laws & regulations applicable in any countries where MY INSURER operates
• Comply to any Data (storage, flow, ownership) protection act, laws & regulations applicable in any countries where MY INSURER operates
• Make the user journey as enjoyable, safe, clear and lean as possible

Queries
Should you have any questions regarding our compliance to PDPA, please feel free to contact us at: data@my-insurer.net
You may also write to us to request for the following:

• Delete your personal data
• Transfer your data to a third party
• Know who is using your data, 
• Rectify your incorrect data, and
• Complain about misused of your data

Data Protection Trustmark Certification

• The Data Protection Trustmark (DPTM) is a voluntary enterprise-wide certification for organisations to demonstrate accountable data protection practices. The DPTM will help businesses increase their competitive advantage and build trust with their customers and stakeholders.
• Since August 2020, MY INSURER Data Trustmark Certified by IMDA: DPTM-00033-202008202008
• We are going under regular, systematic audit to ensure that it is up to date and compliant to IMDA requirement to keep the strictest DPTM protocol, ​

OUR DPTM COMPLIANCE

• The certification requirements are based on parameters including relevance to PDPA (source: IMDA), international standards (e.g. APEC CBPR/PRP requirements) and industry best practices.
  
• The requirements are organised around 4 Principles, and each Principle is framed by a set of assessment criteria with controls under each criterion.
• MY INSURER ensures to have written documentation on policies, processes and practises for data protection. 
• MY INSURER has demonstrated that their data protection policies, processes and practises are implemented and practised on the ground.

Principle 1: Governance and Transparency Appropriate Policies and Practices
 Establish data protection policies and practices
 Establish queries, complaints and dispute resolution handling processes
 Establish processes to identify, assess and address data protection risks
 Establish a data breach management plan
 Appoint Data Protection Officer (DPO) Openness
 Make available business contact information of the DPO to the public
 Provide information on personal data protection policies to external stakeholders Internal Communication and Training
 Communicate data protection policies and practices to all employees
 Implement data protection training for all relevant internal stakeholders

Principle 2: Management of Personal Data Appropriate Purpose
 Ensure collection of personal data is for purposes that are clear and appropriate in the circumstances Appropriate Notification
 Ensure notification of the purposes for the collection of personal data, on or before the collection of personal data
 Ensure notification of new purposes before the use or disclosure of personal data Appropriate Consent
 Ensure that consent for the purposes has been obtained on or before collecting the personal data
 Ensure that consent for personal data with special considerations has been obtained Appropriate Use and Disclosure
 Ensure the use of personal data is for purposes for which consent has been obtained
 Ensure the disclosure of personal data is for purposes for which consent has been obtained Compliant Overseas Transfer
 Ensure appropriate personal data transfer policies are implemented as required under law

Principle 3: Care of Personal Data Appropriate Protection
 Ensure reasonable security policies and practices are implemented
 Ensure third parties make reasonable security arrangements to protect personal data
 Ensure testing of security safeguards Appropriate Retention and Disposal  Ensure personal data retention policies are implemented
 Ensure appropriate implementation of processes and methods for the disposal, destruction or anonymisation of personal data when there are no longer legal or business purposes to retain the personal data Accurate and Complete Records
 Ensure personal data for use or disclosure is accurate and complete
 Ensure personal data disclosed to a third party organisation is accurate and complete

Principle 4: Individuals’ Rights Effect Withdrawal of Consent
 Ensure provision for the withdrawal of consent for the collection, use or disclosure of individuals’ personal data Provide Access and Correction Rights
 Ensure provision for individuals’ access to their personal data in the organisation’s possession or under its control on request
 Ensure provision for individuals’ correction of their personal data in the organisation’s possession or under its control on request