After checking in and seeing the doctor, the clinic staff is to let the patient(member) know what is the total bill so the patient can then input the amount on the Grabpay which is a feature inside their Wellnex app. The patient(member) must then pay the total amount by topping up their Grabpay wallet and must show the clinic staff that a successful payment has been made before leaving the clinic. 
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We encourage our members to rate the clinic after payment to further improve the overall quality of service.