Notification management is an overview that allows you to manage all the activities that transpire between you and your client on the app.
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"1. Why do I have a notification in highlighted in grey?


Notifications that are highlighted in grey indicate that the notification has not been read by you.

2. How do I access to the notification thread?


You can access the notification thread in 2 ways. 1. From the menu bar on the left; under "Notification Management" or simply click on the "bell" icon at the top right hand corner.
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3. How does the search function work?

4. How do I know if I receive a notification?


When you receive a notification, a pop up window indicating the notification will appear on your screen. It remains active on the notification bell until you have click on it. ​

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5. What if I did not turn my email on for notification?


If you do not turn on your email to receive notifications while being away from your desk, the notification bell will indicate any new notifications received and unread.

6. How to respond to notification?


To respond to the notification, simply click on the title

7. How does the notification looks like for your policyholder?
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