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Training & FAQs
How to use notification management?
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Notification management is an overview that allows you to manage all the activities that happen between you (the Account Manager) and your client on the Wellnex app.
Unread notifications are highlighted in Grey.
Once read, the entries are on normal white background.
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How do I access to the notification thread?

You can access the notification thread in 2 ways.
1. From the menu bar on the left; under "Notification Management" or
​2. simply click on the "bell" icon at the top right hand corner.
How does the search function work?
You just need to type in a text to find all related entries.
What if I did not turn my email on for notification?
If you do not turn ON your email setting to receive notifications while being away from your desk, the notification bell will indicate any new notifications received and unread.

How to respond to notification?
To respond to the notification, simply click on the title.

How does the notification looks like for your Client or Member?
Your ​client or member will receive an email to indicate that a change or an event happened regarding their Wellnex account.

important notice

about us

Term of USe

  • my insurer does not invite nor solicit its users to purchase insurance products  ​ 
  • my insurer is not responsible for any recommendations or advice you may receive at any point of time while using the app
  • any question relating to data management: data@my-insurer.net
My-Insurer is Private Limited company based in Singapore 
Wellnex is the health-tech, front-end of My-insurer

DPTM Certification Number:  DPTM-00033-202008202008

Cyber Essentials Certification Number:  CEM-2023-012
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My-Insurer Private Limited – Singapore - N 201903812R – All rights reserved ​

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