In recent years, the insurance industry has witnessed a significant transformation, driven by the integration of technology and the need for customer-centric solutions. In Singapore, a global hub for finance and innovation, this shift is even more pronounced. Traditional insurance models, often perceived as rigid and complex, are being challenged by agile, tech-driven platforms. Leading this disruption is My-Insurer, a company whose innovative solutions and growing market share underscore its position as a trailblazer in the sector.


​The Need for Disruption in the Insurance Industry
The traditional insurance landscape in Singapore has long been characterized by paper-heavy processes, limited customer engagement, and a lack of transparency. These pain points have led to inefficiencies, dissatisfaction among policyholders, and missed opportunities for insurers to connect meaningfully with their clients. In an era where digital transformation is reshaping industries across the board, the insurance sector cannot afford to lag behind.
Disruption in this space is not just desirable but essential. By leveraging technology, insurers can:

• Enhance Customer Experience: Provide seamless, intuitive interfaces that simplify policy purchase, claims processing, and customer support.
• Increase Operational Efficiency: Automate back-office processes to reduce costs and improve accuracy.
• Foster Personalization: Use data analytics to tailor products and services to individual needs.
• Ensure Compliance: Implement secure, transparent systems that adhere to regulatory standards.

My-Insurer: A Leading Innovator in InsurTech My-Insurer has emerged as a leader in this transformative wave, offering cutting-edge digital solutions tailored to the needs of insurance intermediaries and their clients. By empowering intermediaries with tools to create white-label apps, My-Insurer bridges the gap between insurers and end-users. These apps, designed for ease of use and accessibility, offer services ranging from health and lifestyle support to home and motor insurance management.
Key to My-Insurer’s success is its focus on:

• Data Security: As one of the few platforms certified with the Data Protection TrustMark by the Infocomm Media Development Authority (IMDA), My-Insurer ensures robust data protection and compliance.
• Integrated Solutions: From Customer Relationship Management (CRM) systems to specialized apps for personal line insurance products, My-Insurer provides a comprehensive suite of tools.
• Innovation: Features like “My Testimonials” for collecting client feedback and company segmentation for onboarding corporate clients demonstrate My-Insurer’s commitment to staying ahead of the curve.

Matthias de Ferrieres, CEO of My-Insurer, emphasized the company's mission, stating, "We are not just building technology; we are reshaping the way insurance is perceived and delivered. Our goal is to make insurance more accessible, transparent, and engaging for everyone."

Market Validation
The growing market share My-Insurer has achieved—notably increasing yet again last year—is a testament to the company’s impact. This expansion reflects both the effectiveness of its solutions and the trust it has garnered from intermediaries and policyholders alike. In a competitive market like Singapore, such growth is indicative of a well-executed strategy and a deep understanding of industry needs.
Matthias de Ferrieres highlighted this achievement, saying, "Our consistent growth is a reflection of the trust our clients place in us and the value our platform delivers. We are proud to lead this transformation in such a dynamic market."

The Road Ahead
As My-Insurer continues to redefine the insurance landscape in Singapore, its success highlights the broader potential for InsurTech to revolutionize the industry. By embracing technology, insurers can not only address longstanding challenges but also unlock new opportunities for growth and customer engagement.
“Innovation is no longer optional—it’s imperative,” noted de Ferrieres. “At My-Insurer, we are committed to staying ahead of the curve and setting a benchmark for what the future of insurance can achieve.”

For Singapore’s insurance sector, the message is clear: innovation is no longer optional—it’s imperative.
Companies like My-Insurer are proving that disruption, when executed with vision and precision, can lead to transformative results.
In conclusion, the insurance industry in Singapore is on the cusp of a new era, and My-Insurer stands at the forefront of this change.
With its innovative solutions and growing influence, it is not just disrupting the status quo but setting a new standard for what the future of insurance can look like.

Revolutionize Client Engagement: My-Insurer’s White Label Platform Integrates TikTok and Instagram Accounts OvernightFinancial advisors can now supercharge their client engagement and marketing strategies with My-Insurer’s White Label platform. In a game-changing update, this platform offers seamless integration of clients' TikTok and Instagram accounts, enabling advisors to access and manage social media insights effortlessly.


​
​
Gone are the days of fragmented data and manual tracking. With overnight integration capabilities, financial advisors can:

• Enhance Engagement: Monitor clients' social media presence to tailor advice and services that resonate with their lifestyle and interests.
• Streamline Marketing: Use social media insights to refine strategies, boosting brand visibility and client trust.
• Simplify Operations: Enjoy a user-friendly interface that consolidates data from TikTok and Instagram in one secure dashboard.

This innovative feature empowers advisors to stay ahead in a digital-first world, ensuring they deliver personalized and impactful services. My-Insurer’s platform continues to set new standards for efficiency and client-centricity in the financial advisory industry.
Ready to revolutionize your approach? Integrate TikTok and Instagram accounts with My-Insurer today and experience the future of financial advisory!

As we look back on 2024, My-Insurer Pte Ltd is proud to reflect on a year marked by growth, innovation, and expanding impact. Through our flagship platform, Wellnex, we’ve strengthened our position as a trusted partner for businesses seeking digital transformation and tailored solutions.

A Platform Built for Success Wellnex is more than just a service platform—it’s a comprehensive ecosystem designed to meet the needs of businesses and individuals. From firms building their brand to SMEs offering customized employee benefits, Wellnex provides:

• Health, Lifestyle, and Home Concierge Services that are reliable and accessible.
• Insurance e-Wallet Integration, simplifying policy management for users.
• Campaign Tools for Financial Advisors to enhance client engagement.

With IMDA Data Protection TrustMark certification and SingPass integration, Wellnex delivers secure, seamless digital experiences to users while ensuring compliance and trust.

2024: A Year of Strong Performance 
The numbers speak to the success of 2024:

• Healthcare Services Lead the Way: With over 5,265 engagements, healthcare services were the most sought-after offering.
• Lifestyle Services See High Demand: At 3,550 engagements, this category reflects our growing service diversity.
• High Engagement Overall: Total enquiries reached 5,956, and 2,903 bookings highlight user trust in our platform.

These figures underscore our role in connecting users with meaningful services while driving value for businesses.
Growth Compared to 2023 
Our performance in 2024 reflects significant growth compared to 2023:

• Engagements with top healthcare providers, such as Minmed and Healthway, grew by over 250%, driven by stronger partnerships and increased service awareness.
• Expanded service categories have broadened Wellnex’s appeal, enhancing its relevance to a wider audience.

What’s Next for My-Insurer?
As we move into 2025, our focus remains on innovation and delivering impactful solutions. We aim to further enhance our platform’s capabilities, strengthen partnerships, and support businesses in adapting to an increasingly digital landscape.
We extend our gratitude to our partners and users for their trust and collaboration. Together, we are building a future where personalized, reliable, and accessible services are within everyone’s reach.
Stay connected with us for updates and insights as we continue this journey of growth. Here’s to another successful year ahead!