INSURANCE MARKET LIFE - Systems
The buttons below take you to the relevant applications:
INTERNAL SYSTEMS
INSURANCE COMPANIES SYSTEMS
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Customer Service (Advisers) +65 6827 9923
Customer Service (Clients) : +65 6827 7788/9933 Application status checks and policy servicing inquiries => cs_life@aviva-asia.com For Individual Life underwriting inquiries: newbiz_life@aviva-asia.com For claims related enquires: claims_help@aviva-asia.com |
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Business support: distributorcare.lifeshield@axa.com.sg
Hotline number +65 6880 4777. Account troubleshoot: Digitalsupportsg@axa.com.sg |
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Enquiries on New Business submission => newbiz@chinalife.com.sg
Enquiries on Policies => policyservice@chinalife.com.sg NB and Policies hotline +65 6727 4800. All other matters (incl. products, commission payment, agent code creation, etc), contact => SallyLim@chinalife.com.sg. |
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Post Sales enquiries: email to our FA hotline FA@income.com.sg or call 9746 2663 for assistance.
*Post Sales will include all enquiries and requests raised after policy issuance. These requests include and not limited to: · Increase / Decrease Sum Assured for life policies & Upgrade/Downgrade request for IncomeShield · Update of Cash benefit Option · Claim submissions and appeals IT Issues: e-mail your queries to ithelpdesk@income.com.sg • Call IT Helpdesk at 69738550 – Monday to Friday (9am to 5pm) Business Development team via WhatsApp: - Charlene Yang: 86068668 - Phil Chong: 98521870 |
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Training request, new business, underwriting & product enquiries = Business Development Team ▪ Ching Ee | Mobile: 9147 0708 | Email: chingee@singlife.com ▪ Jenny | Mobile: 9734 2614 | Email: jenny@singlife.com ▪ Leong Kun | Mobile: 96868106 | Email: leongkun@singlife.com
Password reset, login issues, policy servicing, underwriting follow up and appeal for retail plans For urgent matter, call our customer service @ 6911 1111. Monday –Friday (excluding public holidays) 9:30am – 5:30pm or e-mail to service@singlife.com or Live chat via singlife.com For system issues, email to service@singlife.com with the printscreen error. |
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FA Helpdesk Contact +65 6592 6200
Email: ineedhelp@tokiomarine-life.sg |
