FOR ENTERPRISE ACCOUNTS

STEP 1: Click on "Settings" STEP 2: Go to "My Plan" and untick "Auto Renewal"
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STEP 2: Go to "My Plan" and untick "Auto Renewal"
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FOR AGENTS UNDER AN ENTERPRISE ACCOUNTS

STEP 1: Click on "Portfolio Overview" > "Account Manager"

STEP 2: Select Agent account you want to cancel

STEP 3: Scroll all the way down and select "cancel" and click "yes"

FOR INDIVIDUAL AGENTS 

STEP 1: Click on "Settings"

STEP 2: Go to "My Plan" and click "Cancel"