2.1.1.1
Organisation ensures that the personal data collected is necessary for the purpose
Data collected has been defined all highly sensitive
- It is the essence of the platform. No data are compulsory unless required to underwrite and issue an insurance policy that will have been pre-approved by the users through his agent
- Necessary & relevant T&Cs are shown and must be validated prior to input in the platform.
- We have a Data Management committee made of the management that reviews at every release or on monthly basis the data monitoring protocol that includes:
- increase of hosting capacity,
- additional/change of data content,
- additional / change of data source,
- request, complain, issue from users or client,
- number of notification, email receive and sent to Admin,
- number of tickets raise, closed through Freshdesk
- type of response and mitigation
- lesson learn and road map of additional development or change request consequence of learn.
Data collected has been defined all highly sensitive
2.2.1.1
Organisation notifies individuals of the purposes for collecting their personal data on or before collecting their personal data
Any changes done in the platform generates a notification to both parties: Agents and users via 2 chanels: the app or CRM and an email.
The users and the owner of the data is aware that it has been edited and changes. He is aware of when, who and what has been changes
The users and the owner of the data is aware that it has been edited and changes. He is aware of when, who and what has been changes